Privacy Policy

Privacy policy Nogga
Version 0.1
This page was last modified on 30/05/2018.

Privacy policy Nogga
https://www.nogga.nl


About our privacy policy
Nogga cares a lot about your privacy. We therefore only process data that we need to improve our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.n.


This privacy policy applies to the use of the website and the services provided by Nogga.


The starting date for the validity of these conditions is 30/05/2018, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us
collected, what this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and
how we protect your data against misuse and what rights you have with regard to the personal data you provide us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.


About data processing
Below you can read how we process your data, where we have it stored, which security techniques we use and for whom the data are transparent.n.


Web store software
Shopify
Our webshop has been developed with Shopify software. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with technical support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to provide technicalhe
collect information relating to your use of the software, no personal data is collected and / or stored. Shopify reserves the right to collect data collected within its own concern
share to further improve the service. Shopify takes into account the applicable legal retention periods for personal data. The EU / US Privacy Shield applies, your data may be processed in the United States.t.


Web hosting
Dootall
We purchase web hosting and e-mail services from Dootall. Dootall processed
personal data on our behalf and does not use your data for your own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Dootall has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Dootall is obliged to observe secrecy on the basis of the agreement.


E-mail and mailing lists
MailChimp
We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. You will see the unsubscribe link at the bottom of every e-mail that is sent automatically via our website. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties in this context.n.


Office365
We use the services of Office365 for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and ours
data as much as possible. Office365 has no access to our mailbox and we treat all our email traffic confidentially.


Payment processors
MultiSafepay
We use the MultiSafepay platform to handle part of the payments in our webshop. MultiSafepay processes your name, address and residence details and your payment details such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the service and in this context anonymised data with met
to share with third parties. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of MultiSafepay's services for which they engage third parties..
MultiSafepay does not store your data longer than permitted by the legal terms.


Reviews
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can use the
link review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data.
WebwinkelKeur reserves the right to engage third parties for the provision of services, we have given permission to ebwinkelKeur for this. All the above mentioned guarantees with
with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.


Shipping and logistics
SendCloud
If you place an order with us, it is our job to have your package delivered to you. We use the services of SendCloud to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with SendCloud. SendCloud only uses this information for the purpose of executing the agreement. In the event that SendCloud engages subcontractors, SendCloud will also make your data available to these parties.


Invoicing and accounting
HD Tax Advisers
For our records of our administration and accounting we use the services ofHD Tax Advisers. We share your name, address and
residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data will be sent and stored protected.
HD Tax Advisers is obliged to observe secrecy and will treat your data confidentially.HD Tax Advisersuses your
personal data for purposes other than those described above.


External sales channels
Purpose of data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for targeted marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you explicitly for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.g.


Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. These data, for example your IP address, web browser and operating system, are noneen
personal data. Cooperation with tax and criminal investigations
In some cases, Nogga can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are
forced to share your data, but we will oppose this within the possibilities that the law offers us.


Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also understand this
as a forget request. On the basis of applicable administrative obligations, we must keep invoices with your personal data, so we will keep this data for as long as the applicable term runs.n.
However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, to prevent abuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten, we administer anonymous data. All transcripts and copies of
you will receive data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.


Right of inspection
You always have the right to view the data that we have processed and that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, stating the category under which we have stored this data to the e-mail address known to us.n.


Right of rectification
You always have the right to have the data that we have processed that relates to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been adjusted to the e-mail address known to us.t.


Right to restriction of processing
You always have the right to limit the data that we have processed that relates to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters.n.
You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.


Right to portability
You always have the right to have the data that we have processed and that relate to your person or that can be traced back to you by another party. You can submit a request to that effect to ourze
contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we
processed or processed by other processors or third parties on our behalf. In all probability, we can no longer continue the service in such a case, because the secure connection of
data files can then no longer be guaranteed.
Right of objection and other rights In some cases you have the right to object to the processing of your personal data by or
commissioned by Nogga. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we have processed available to you and then permanently discontinue the processing.n.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. Do you believe
if this is the case, please contact our contact person for privacy matters.


Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the Analytics service. We use this service to keep track of and receive reports on how visitors use the website. This oneze
The processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this information with Google. Google can enter this information
interpreting coherence with other datasets and in this way follow your movements on the internet. Google uses this information to offer targeted advertisements such as Adwords and other Google servicesen
and products.


Cookies from third parties
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.


Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we already collect data with
regarding you, we will notify you by e-mail.


Contact details
Nogga
Avenue Ceramique 221, 6221KX Maastricht
The Netherlands
T.+31 683 569 385
info@nogga.nl
Contact person for privacy matters
Sophia Spiers

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